COMPANY
Increase in user loyalty for using the application
By providing the most up-to-date, reliable, and consistent content from credible sources
Goal: We want at least 60% of our users to have successfully located a testing centre, have an idea of what type of testing kits are available, or used the app for what they needed help with
Increase in user loyalty for using the application
By providing the most up-to-date, reliable, and consistent content from credible sources
Goal: We want at least 60% of our users to have successfully located a testing centre, have an idea of what type of testing kits are available, or used the app for what they needed help with
USERS
Increase overall user satisfaction from finding the closest testing centre near user
By providing an easy way to locate testing centres (walk-in or drive-thru options)
Goal: We want at least 60% of our users to be informed about COVID19, located a testing centre and have an idea of what types of testing kits are available
Increase overall user satisfaction from finding the closest testing centre near user
By providing an easy way to locate testing centres (walk-in or drive-thru options)
Goal: We want at least 60% of our users to be informed about COVID19, located a testing centre and have an idea of what types of testing kits are available