It's time to talk about iterations and finalizing, covidcator
High-Fidelity Prototype
The high fidelity prototype was built using Adobe XD for all the logic connections and Adobe Illustrator for UI elements. The prototype was made with improvements and the goal of reducing pain points that users experienced data collected from the usability test.
On-Boarding
The application will onboard the users with some COVID19 related questions to help detect the closest testing centres to the user.
Home - Locate a Testing Centre
On the home page, users are able to locate a testing centre by sharing their geolocation or manually adding in a location.
From the user research, the test users thought the having a detailed information card for one location was more useful than having the swipe pattern to see multiple locations around. Using the research, when the user clicks on any of the location icon, an information card for the select test centre will pop-up for the user to see how far is the distance, where it is, hours of operations, and wait-times.
Find a test centre and join a virtual line
When users make a selection, they will go into a more in-depth information page about the testing centre. Users will have the opportunity to join either a walk-in or drive-thru virtual line. Before joining the line, they will need to select the date and time slot that they want to go get tested. They will need to fill up some quick personal information for the health clinics to know who is going in - this information can be sent to the health clinic database to keep track of people's information. After submitting all the information required, users will receive back a ticket and QR code for the line they joined.
Notifications
From the user research, having notifications to alert the users about their turn is an important feature that all test users expected to see when using the app.
On covidcator, users will be given notifications for permission to use their location and enabling push notifications when their turn is almost up. When it is almost the user's turn, there will be a notification sent 30 minutes earlier on the application to remind them about their time slot as well as an option to cancel if they do not need to get tested at that location anymore. If the user does not show up within 15 minute of their time slot for their testing, their time slot will automatically be given to someone else to not stop the queue in the virtual line up.
Additional Resources
During the usability test, many of the test users did not know whether they had COVID19 or know what the symptoms are. So to help the users out, I included an "additional resource" section where they can learn more information on symptoms, prevention, statistics and other useful information about the virus.
Updating Profile
In the beginning of the application, users completed questions to help populate testing centres near them. In the profile section, users are able to edit that information including information related to account settings and saved testing centres that they want to refer back to in the future.
Final Product
Covidcator's main goal is help users find the closest testing centres (in Ontario) near them. This application can help maintain a steady contactless experience between the health care provider and users who are sick.
Check out the prototype:https://adobe.ly/2OrMYLn